At SkinAura™, we aim to provide fast and reliable delivery for every order.
All orders are processed within 1 business day (excluding weekends and holidays).
Processing Time
• Orders are processed and shipped within 1 business day
• Orders placed on weekends or holidays ship the next business day
Shipping Time
United States:
• Standard delivery takes 3–5 business days
Shipping times may vary due to carrier delays, holidays, or high-volume periods.
Shipping Rates
Free standard shipping on all U.S. orders.
No minimum purchase required.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number.
You can track your shipment anytime using the link provided in that email.
Incorrect Address
If an order is returned due to an incorrect or incomplete shipping address provided at checkout, the customer is responsible for the reshipping cost.
Please double-check your address before completing your order.
Lost or Stolen Packages
SkinAura™ is not responsible for packages marked as “delivered” by the carrier.
If your package is missing, please contact the carrier directly using your tracking number.
We will assist when possible but cannot issue refunds for packages confirmed as delivered.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery:
📧 support@SkinAuraLabs.com
We will replace the item or issue a refund at no additional cost.
International Shipping
At this time, SkinAura™ ships within the United States only.
International shipping is not currently available.
If you have any questions about shipping, please contact our support team:
📧 support@SkinAuraLabs.com
